Once you have completed all release and track data entry and uploaded audio to your release, you will be ready to deliver your release to retailers. Where you are ready to do so click the Save & Make Final button at the bottom of the Release Details page
DELIVERY LEAD TIMES: The majority of DSPs require a minimum lead time of two weeks. This means you should set your release date at least two weeks after the date you will be delivering your release. Please Note - this is a minimum lead time, as such we advise to leave 3-4 weeks where possible, as this will allow for any potential metadata issues to be relayed back to you for correction.
You will be redirected to the Send to Stores page, where Beatport and/or Beatsource will already be selected. Verify the DSPs to deliver your release to.
Once you are happy with your selected retailers click the Send to Stores button at the bottom of the screen. If you decide you aren't ready to deliver the release simply click the Cancel button instead - do not use your browsers 'back' button on this page as it can cause issues if you have just set the release to final and try to go back and edit things this way, make sure to click Cancel and then click back in to the release to make any changes.
PENDING DELIVERIES / MANUAL QC CHECKS: Note that once you have clicked Send to Stores – you may notice that that status under the Deliveries tab stays as ‘Pending’ for some time. This is normal, and may mean that your release has been held back for manual QC checks – this can take between 1-3 working days. There is no need to contact us if this happens, your release will be automatically approved for delivery once it has been checked, or if there is an issue we will contact you informing you of any corrections that need to be made prior to delivery.
Note that to avoid overloading the store FTP's, the Distribution Tool uses a queuing system so it is not uncommon for releases to be in Sending / Pending status for a while after delivery - we have a number of systems in place to auto-detect any delivery issues so please rest assured your release will be delivered, just check back a little later!
Beatport only allow one update per product in any 24 hour period - as such you may find some deliveries remain in pending for up to 24 hours if you make multiple updates within a short space of time.
Updating a Release
If you need to update a release after it has already been delivered to a retailer, for example to update artwork, audio files or metadata - you can send an automated update request.
To perform an update first click in to view / edit the release you wish to update and then click the 'Edit Release' button found under the Release tab on the left of the screen, note this will only be shown if the release is already set to Final. Clicking the 'Edit release' button will revert the release back to draft mode so that you may make the required changes.
Note: Some fields such as UPC, EAN and Catalog Number cannot be changed when updating a release, it is also not possible to add or remove tracks, although individual track details may be edited e.g. to correct a misspelt title or replace a corrupt audio file.
If you need to replace an audio file on a release, click the ... icon next to the track to open the options menu, and select 'Delete Track' - and then select 'Just Remove Audio' from the popup that appears.
Once you have made all the required changes click the 'Save & Make Final' button again, and you will be taken to the Update Stores screen. Click the 'Update Stores' button to send the updated release details to the selected retailers.
If you need to remove a release from sale, you can do so by clicking the 'Take Down' button on the left hand side of the Deliveries tab from within the edit release page.
This will take you to another list of retailers, this time any selected will have the release removed from them upon clicking the Take Down button at the bottom of the page.
Note: If you just wish to remove the release from sale for certain territories, you should instead do this as an Update as detailed above, and change the Territory Restrictions of the release and then redeliver to the required retailers.
Note: Once a release has been taken down it is usually not possible to deliver the same release again under the same catalog number / UPC - be 100% sure you wish to fully remove a release from a retailer before issuing a takedown request.